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Help

Fast – Effective & Trustworthy

Where do I place my Fireshare tag?

For iPhones:

Place your Fireshare Tag on the bottom of your phone. Placing your Tag at the top of the phone, will cause your phone’s NFC to constantly read the Tag.

For Androids:

Place your Fireshare Tag on the bottom of your phone. Placing your Tag at the top of the phone, will cause your phone’s NFC to constantly read the Tag.

For most Tablets & Notepads

Place your Fireshare Tag on the top of the tablet near the camera.

What is NFC?

All of today’s smartphones are equipped with NFC technology. Whether you realize it or not, your phone is likely using NFC right now. But don’t worry — NFC uses minimal battery and processing power while offering a host of benefits that improve the functionality of your device.

Although it’s widely used in peer-to-peer payment and data transfer apps like Fireshare, NFC has many more applications that can make your life easier. 

 

How does NFC work?

Unlike Bluetooth, NFC doesn’t require any kind of manual pairing or device discovery to transfer data. With NFC, a connection is automatically started when another NFC device like the Fireshare Tag enters into range. Once in range, the two devices instantly communicate and send prompts to the user. 

 

Does the other person require a Fireshare tag to receive my info?

The other person does not require a Fireshare tag or app to receive your your profile. That’s what makes it so perfect!

If their phone is a compatible device you can share your selected info to their phone. And even if it is not is not, you can use your Fireshare QR code on your profile to share!

Does a Fireshare tag have to be placed on a phone?

No, they can be placed anywhere… eg:  on your laptop, office, restaurant table, Estate agent open house day and so many more places.

The Fireshare tag comunicates to the phone, so you can place this just about anywhere!!

Will it work under a phone case?

Yes it will, as long as the case is non metalic. Fireshare tags will work through 99% of all cases.

Which smartphones can I share to?

The iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE and all future iPhones.

Almost all Android Smartphones are compatible with the Fireshare, see the compatiblity list to ensure that your smartphone is on the list.

Can I share to non compatible phones?

Old iPhones and almost all Androids can use their camera to scan your Fireshare QR code found on your Fireshare app.

Will I be able to use my wireless charger?

Absolutely, Fireshare tags will not  interfere with your phone’s wireless charging capabilities.

Not working with iPhone

1. Make sure their phone is compatible. see Compatible Devices

The phone model you have does not matter when sharing!

2. Make sure to touch your Fireshare tag to the very top of the back of their phone.

On iPhones, the best spot for reading a Fireshare tag is on the very top of the back of the device.

3. A Fireshare tag CANNOT be read when:  

– their phone is in airplane mode

– their device flashlight is on

– their phone screen is off

– their camera is open 

See NFC activation Video

Not working with Android

1. Make sure their phone is compatible. see Compatible Devices

The phone model you have does not matter when sharing!

2. Make sure to touch your Fireshare tag to the very center of the back of their phone.  

For Androids, the best spot for reading a Fireshare tag is in the center of the back of the device.

3. Turn on NFC capabilities in their phone settings
 
If their phone is on the compatible devices list and is still not reading your Fireshare tag, go to their phone settings and search for NFC. Make sure that “NFC” is turned on!
Switching the NFC feature on - Android

Android phones may have the NFC feature turned off by default, If your Android is not reading the Fireshare tag you will need to go to your phone settings and search for “NFC”. Then make sure you have this turned on! See video

How do I get in contact with you?

You can contact us via our contact page, whereby you can leave us a message.

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